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CHRIS HEDICK

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Cold Value Proposition? Pitch to Needs

If your company has a hard time explaining itself to your customers, try pitching to their needs instead.
  • MarketingSegmentingSocial Media

You Can’t Program Creativity

In this age of programmatic ads, humans still crave humanity in marketing.
  • UX

Card Sorting and Information Architecture

Low-tech card sorting exercises are still valuable in creating the most effective information architecture.
  • E-commerceMarketingTesting

Reward Framing and Offer Perception

If you're going to offer the customer a reward of some type, consider re-framing that offer in another way and see which one converts at a higher rate.
  • AnalyticsTesting

Add a User Survey to Measure the Unmeasurable

If you want to optimize a page that doesn't have a clear metric for success, try getting data from a user survey.
  • E-commerceMarketingTestingUX

Use Button Psychology to Increase Form Completion

For the vast majority of task oriented online marketing it all comes down to the button.
  • MarketingTestingUX

The Power of One Word, or, Why Copy Matters

A single word can have a powerful effect on conversion.
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